Privacy Policy

Last Updated: April 04, 2026

1. Introduction & Scope

At ION-MYSTIQUE, we do not view privacy as fine print. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, communications, and advertising platforms.

This policy applies to:

  • Our website

  • Emails and communications

  • Advertisements

  • Products and services

This policy does not apply to third-party websites or services that are not owned or controlled by ION-MYSTIQUE.

We believe privacy is an essential part of the relationship we build with our customers—one based on clarity, respect, and responsibility. As a company operating in the fields of health, water, and technology, we understand that trust is earned not only through our products but also through how we manage your personal information.

This Privacy Policy is designed in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Collection of Information

We collect information through the following methods:

a) Information You Voluntarily Provide

  • First and last name

  • Email address

  • Phone number

  • Address (City, State, ZIP/Postal Code)

  • Social media profile information

  • Customer support communications

  • Reviews or publicly shared content

b) Automatically Collected Information

  • IP address

  • Device information

  • Browser type

  • Usage patterns

  • Cookies and tracking technologies

  • Approximate geolocation data

  • Cross-device and cross-site activity

c) Commercial Information

  • Products viewed

  • Cart activity

  • Purchase history

  • Transaction details

  • Payment method information (processed securely by providers)

d) Inference Data

We may derive user preferences, interests, and behavior patterns based on your activity.

3. Use of Information

We use collected data to:

  • Provide and improve our services

  • Process transactions and purchases

  • Communicate with users

  • Send marketing communications (with user consent)

  • Personalize customer experiences

  • Detect fraud and enhance security

4. Sharing of Information

We may share your data with trusted third parties for operational purposes, including:

Website Platform

  • WordPress – Our website and e-commerce platform provider

Payment Providers

  • Third-party payment processors for secure payment transactions

Shipping Partners

  • Logistics providers for order fulfillment and delivery

Important Note:

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Analytics, Advertising & Remarketing

We use third-party services including:

  • Google Analytics

  • Google Ads

  • AdMob

  • Facebook

  • Twitter

These services may use cookies, pixels, and tracking technologies to:

  • Analyze website traffic

  • Improve performance

  • Deliver targeted advertisements

6. Payments

We currently accept payments through:

  • Bank Transfer

  • PhonePe

  • Google Pay

All payment information is processed securely through trusted providers.

7. Cookies & Tracking Technologies

We use:

  • Cookies

  • Web beacons

  • Tracking pixels

  • Similar technologies

These tools help us:

  • Personalize user experiences

  • Monitor site performance

  • Analyze user behavior

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no online system can guarantee complete security.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill business operations

  • Meet legal obligations

  • Resolve disputes

  • Maintain compliance

10. Your Privacy Rights

Under applicable Indian laws and GDPR-related principles, you have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Withdraw consent for data processing

  • Lodge complaints with relevant data protection authorities

11. Children’s Privacy

ION-MYSTIQUE does not knowingly collect or process personal information from individuals under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Legal changes

  • Service updates

  • Business practice modifications

Any updates will be posted on this page along with the revised “Last Updated” date.

13. Contact Us

For privacy-related concerns, requests, or questions, please contact us at:

Email: contact@ion-mystique.com

0
    0
    Your Cart
    Your cart is emptyReturn to Shop